Conflict Resolution in the Healthcare Setting
Presented by Tonya Miller
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This course describes the five levels of conflict resolution and their usefulness in customer service in healthcare.
Meet your instructor
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Tonya Miller
Tonya Miller is a national speaker and founder of TYM Coaching. With more than 25 years of executive leadership experience and a PhD in leadership studies, Tonya combines real-world experience with academic expertise. From coaching frontline healthcare providers to educating others in her leadership academy, Tonya uniquely…